Reprise Software Privacy Policy

Effective May 27, 2026

Privacy Policy Overview

Reprise Software, Inc. (“Reprise,” “we,” “our,” or “us”) respects the privacy of visitors, customers, prospects, partners, and users of our websites, products, and services. We are committed to protecting personal information and handling it responsibly and transparently.

This Privacy Policy explains how Reprise collects, uses, shares, stores, and protects personal information when individuals interact with our websites, services, products, communications, and related offerings.

This Privacy Policy applies to websites and services that directly link to this Privacy Policy.

For purposes of this Privacy Policy, “personal information” or “personal data” means information that identifies, relates to, describes, or could reasonably be linked with an individual.

Information We Collect

We may collect the following categories of information:

Contact information, such as name, email address, telephone number, company name, title, country, and mailing address.
Account and business relationship information.
Communications and inquiry information provided through forms, email, chat, support requests, webinar registrations, or other interactions.
Marketing and subscription preferences.
Technical, usage, analytics, and attribution-related information, including IP address, browser type, operating system, device identifiers, pages viewed, referring URLs, session activity, UTM parameters, advertising click identifiers, and related campaign or interaction metadata.
Information collected through cookies and similar technologies.

We collect certain information automatically when visitors interact with our websites and online services, including technical, usage, analytics, and attribution-related information. This may include IP address, browser type, device information, pages viewed, referring URLs, session activity, campaign identifiers, and similar interaction data.

We collect personal information directly from individuals when they submit forms, request information, register for events or webinars, request product trials or consultations, subscribe to communications, or otherwise communicate with Reprise.

How We Use Information

We may use personal information and related attribution or analytics data to:

Provide requested products, services, trials, demonstrations, consultations, and support.
Respond to inquiries and communicate with you regarding your requests.
Administer accounts and business relationships.
Provide operational, transactional, and service-related communications.
Send newsletters, webinar invitations, product updates, and other marketing communications where permitted by law or based on your preferences.
Measure and improve the effectiveness of marketing campaigns, advertising, and website performance.
Analyze trends, usage, and engagement with our websites and services.
Improve and develop our products, services, websites, communications, and customer experience.
Detect, investigate, and prevent fraud, unauthorized access, misuse, security incidents, or other harmful activities.
Comply with legal obligations and enforce our agreements and policies.

Cookies and Tracking Technologies

Reprise Software and our service providers may use cookies, pixels, tags, scripts, local storage objects, and similar technologies to collect information about how visitors interact with our websites, emails, and online services.

These technologies may be used for website functionality, security, analytics, performance measurement, remembering preferences, understanding how visitors discover and use our services, measuring marketing and campaign effectiveness, and improving website experience and communications.

Depending on your jurisdiction, certain cookies or tracking technologies may require your consent before use. You may manage cookie preferences through your browser settings or available consent tools on our websites.

We may use third-party analytics, advertising, webinar, customer relationship management, and marketing automation providers that collect or process information on our behalf.

Marketing Communications

If you subscribe to newsletters, webinar invitations, product updates, or other marketing communications, we may use your contact information and related interaction data to send those communications in accordance with applicable law.

You may opt out of marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

Even if you opt out of marketing communications, we may still send operational, transactional, support, or service-related communications where necessary.

Legal Bases for Processing Personal Information

Where applicable under the GDPR or similar laws, we process personal information based on one or more of the following legal bases:

Performance of a contract or taking steps requested prior to entering into a contract.
Legitimate interests, including operating and improving our business, securing our systems, understanding website usage, measuring marketing effectiveness, and responding to business inquiries.
Consent, including where required for marketing communications or certain cookies and tracking technologies.
Compliance with legal obligations.Where processing is based on consent, you may withdraw your consent at any time.

Sharing of Information

We may share personal information with trusted third-party service providers that assist us in operating our business, websites, products, and services. These providers may include:

Hosting and cloud infrastructure providers
CRM and marketing automation providers
Webinar and event platforms
Analytics and reporting providers
Customer support and communication platforms
Security and fraud prevention providers

We may also disclose personal information where required by law, to protect rights or safety, in connection with legal proceedings, or as part of a merger, acquisition, financing, insolvency, or sale of business assets.

Reprise Software does not sell personal information in exchange for monetary consideration. We may share certain information with analytics providers, advertising platforms, or marketing partners in connection with our business operations and marketing activities as described in this Privacy Policy.

International Data Transfers

Reprise Software is headquartered in the United States and may process or store information in the United States or other countries where we or our service providers operate.

Where required by applicable law, we implement appropriate safeguards for international transfers of personal information, including contractual protections and other legally recognized transfer mechanisms.

Retention of Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing requested services and communications, maintaining business relationships, complying with legal obligations, resolving disputes, enforcing agreements, and protecting our legal rights.

Retention periods may vary depending on the type of information, the nature of the relationship, legal requirements, and operational needs.

Protecting Personal Information

Reprise endeavors to secure personal information from unauthorized access, use, disclosure, alteration, or destruction by implementing reasonable physical, technical, and organizational safeguards.

Despite our efforts, no security measure or method of transmission over the Internet can be guaranteed to be completely secure.

Automated Decision-Making

Reprise Software does not use personal information to make solely automated decisions that produce legal or similarly significant effects on individuals.

Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

Access personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent
Request portability of certain informationWe may need to verify your identity before responding to certain requests.

Children’s Privacy

Our websites and services are intended for business and professional audiences and are not directed to children under the age required by applicable law. We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page along with an updated effective date. Your continued use of our websites or services after changes become effective constitutes acceptance of the revised Privacy Policy.

GDPR and International Privacy Information

Reprise Software is committed to complying with applicable data protection laws, including the European Union General Data Protection Regulation (“GDPR”) and the UK GDPR where applicable.

Additional information regarding our GDPR compliance practices, data processing commitments, international transfer safeguards, and data subject rights may be found in our GDPR Policy available at:

https://reprisesoftware.com/company/gdpr-policy

Where required by applicable law, the GDPR Policy supplements this Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or would like to exercise applicable privacy rights, please contact us:

Reprise Software, Inc.
P.O. Box 52708
Bellevue, Washington 98015

Email: privacy@reprisesoftware.com
Support: support@reprisesoftware.com
Sales: sales@reprisesoftware.com