Benefit from our 25+ years of experience in the field and receive exceptional tech support for that "it just works" experience.
Reprise is the software licensing company that supports you like no other. We measure support by # of bugs, bug fix response time, and customer support response times.
Take a look at these statistics, and see if your current licensing supplier can compare.
Reprise has 3 products: RLM, Activation Pro, and RLMCloud. The average rate of new reported bugs in all three products combined is 0.72 bugs/week (averaged from 2009-2019).
The average time to fix a bug is 11.4 days (since 2009)
You can see the bugs in all of our products here
Reprise supports you with our engineers, the same engineers who develop the products. And by "support", we mean helping you integrate our software into yours, assisting you with problems with your software, as well as fielding reports of bugs in our products.
Average time, from support incident report to first contact with one of our engineers who can solve your problem, is 53 minutes (worldwide, averaged over 2017-2018)
The average support ticket resolution time is 5.2 days (average 2017-2018)
And we do this while supporting over 800 ISVs.
See if your current licensing supplier can compare.
RLM developer kit downloads
Common installation and configuration questions
Known issues and how to resolve unusual behavior
includes white papers and tutorials
RLM license administration bundle downloads
Common installation and configuration questions
Known issues and how to resolve unusual behavior
includes white papers and tutorials
Send us your questions or requests for technical assistance.
Stay current on all topics related to license management
See Reviews of RLM on Capterra.
