Customer Portal

In addition to the RLC administration program, Activation Pro includes a Customer Portal to allow your customers to view their own activation keys and fulfillments. The customer portal contains a subset of the RLC functionality, specifically the ability to view activation keys and license fulfillments. In all cases, only the activation keys and fulfillments associated with the Company of the logged-in user are displayed. Portal users log in at the same URL as your administrative users.

All portal users (starting in Activation Pro v13.0BL2-p5) are required to have an associated contact, and that contact must be associated with a company in the Activation Pro database. If either the contact or the company is not present, the user will be denied the ability to log in to the portal.

The interface is similar to RLC, but with only the Activation Keys, Fulfillments, Reports and About tabs. It is important that the “Portal” user has an associated contact which itself is associated with the Company of the user who is the contact on the activation key.

When Activation Keys is selected, all the activation keys assigned to contacts in the company are displayed. Your customer can filter the list using the Select: box at the top.

Selecting the Fulfillments tab allows your customer to view the licenses which have been fulfilled.

Setting up the Customer Portal

Prior to Activation Pro v13.0, the customer portal required separate software setup, however in Activation Pro v13.0 and later, there is no setup to do. Simply create portal accounts for your customer, and they log in at the regular administrative URL.