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Supporting Resellers with Activation Pro

Supporting resellers with Activation Pro can be accomplished quite easily. Let me share with you how to set up Activation Pro so that you can sell directly to end users, while also supporting a reseller channel.

With RLM Activation Pro you create activation keys for orders from your customers. When you create a key, you can assign that key to a contact at the customer.  Usually, the contact is your direct customer, but if you support resellers, you can set up each reseller as a “contact” within your Activation Pro site.

Activation Pro lets you generate keys in bulk. So when you set up a reseller, you will generate batches of activation keys that correspond to the product licenses that your resellers are allowed to sell, assigning those keys to the contacts at each reseller. As your resellers make sales, they will issue an activation key from the list that they received from you, until they exhaust their supply, and need more. To replenish their supply, you simply generate new batches of keys as before.

The activation keys can be in the standard form that Activation Pro supports (nnnn-nnnn-nnnn-nnnn ), or you can assign a prefix to each to indicate that the activation is a reseller key. The prefix could be generic, the same for all resellers, or it could be different for each reseller.  This would allow you to know at a glance which reseller was assigned which key.

With the Activation Pro administration interface, you will be able to see the detailed fulfillment data saved as a result of sales made by your resellers. If you want to retrieve the contact information of the ultimate end user customer, you can prompt the user for this information at activation time.  This data can be stored as “logged data” within each fulfillment record. This logged data can be retrieved and imported into CRM or business systems for use there.

Importantly, you can set up an activation web portal for your customers, including one for each of your resellers. This will give your resellers a way to check the status of their assigned activation keys and fulfillments online via the web.

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